diff --git a/src/ROUTES.ts b/src/ROUTES.ts
index 220d08606040..b2af2bb7f778 100644
--- a/src/ROUTES.ts
+++ b/src/ROUTES.ts
@@ -346,10 +346,6 @@ const ROUTES = {
         route: 'settings/exit-survey/reason',
         getRoute: (backTo?: string) => getUrlWithBackToParam('settings/exit-survey/reason', backTo),
     },
-    SETTINGS_EXIT_SURVERY_BOOK_CALL: {
-        route: 'settings/exit-survey/book-call',
-        getRoute: (backTo?: string) => getUrlWithBackToParam('settings/exit-survey/book-call', backTo),
-    },
     SETTINGS_EXIT_SURVEY_RESPONSE: {
         route: 'settings/exit-survey/response',
         getRoute: (reason?: ExitReason, backTo?: string) => getUrlWithBackToParam(`settings/exit-survey/response${reason ? `?reason=${encodeURIComponent(reason)}` : ''}`, backTo),
diff --git a/src/SCREENS.ts b/src/SCREENS.ts
index 504acb4e9e29..102650427eb0 100644
--- a/src/SCREENS.ts
+++ b/src/SCREENS.ts
@@ -132,7 +132,6 @@ const SCREENS = {
         },
 
         EXIT_SURVEY: {
-            BOOK_CALL: 'Settings_ExitSurvey_Book_Call',
             REASON: 'Settings_ExitSurvey_Reason',
             RESPONSE: 'Settings_ExitSurvey_Response',
             CONFIRM: 'Settings_ExitSurvey_Confirm',
diff --git a/src/libs/Navigation/AppNavigator/ModalStackNavigators/index.tsx b/src/libs/Navigation/AppNavigator/ModalStackNavigators/index.tsx
index e91229919bc1..c69e0f05c1e2 100644
--- a/src/libs/Navigation/AppNavigator/ModalStackNavigators/index.tsx
+++ b/src/libs/Navigation/AppNavigator/ModalStackNavigators/index.tsx
@@ -414,7 +414,6 @@ const SettingsModalStackNavigator = createModalStackNavigator<SettingsNavigatorP
     [SCREENS.SETTINGS.REPORT_CARD_LOST_OR_DAMAGED]: () => require<ReactComponentModule>('../../../../pages/settings/Wallet/ReportCardLostPage').default,
     [SCREENS.KEYBOARD_SHORTCUTS]: () => require<ReactComponentModule>('../../../../pages/KeyboardShortcutsPage').default,
     [SCREENS.SETTINGS.EXIT_SURVEY.REASON]: () => require<ReactComponentModule>('../../../../pages/settings/ExitSurvey/ExitSurveyReasonPage').default,
-    [SCREENS.SETTINGS.EXIT_SURVEY.BOOK_CALL]: () => require<ReactComponentModule>('../../../../pages/settings/ExitSurvey/ExitSurveyBookCall').default,
     [SCREENS.SETTINGS.EXIT_SURVEY.RESPONSE]: () => require<ReactComponentModule>('../../../../pages/settings/ExitSurvey/ExitSurveyResponsePage').default,
     [SCREENS.SETTINGS.EXIT_SURVEY.CONFIRM]: () => require<ReactComponentModule>('../../../../pages/settings/ExitSurvey/ExitSurveyConfirmPage').default,
     [SCREENS.WORKSPACE.ACCOUNTING.QUICKBOOKS_ONLINE_IMPORT]: () => require<ReactComponentModule>('../../../../pages/workspace/accounting/qbo/import/QuickbooksImportPage').default,
diff --git a/src/libs/Navigation/linkingConfig/config.ts b/src/libs/Navigation/linkingConfig/config.ts
index 7ceec3f54c21..34c219f283a8 100644
--- a/src/libs/Navigation/linkingConfig/config.ts
+++ b/src/libs/Navigation/linkingConfig/config.ts
@@ -924,9 +924,6 @@ const config: LinkingOptions<RootNavigatorParamList>['config'] = {
                         [SCREENS.SETTINGS.EXIT_SURVEY.REASON]: {
                             path: ROUTES.SETTINGS_EXIT_SURVEY_REASON.route,
                         },
-                        [SCREENS.SETTINGS.EXIT_SURVEY.BOOK_CALL]: {
-                            path: ROUTES.SETTINGS_EXIT_SURVERY_BOOK_CALL.route,
-                        },
                         [SCREENS.SETTINGS.EXIT_SURVEY.RESPONSE]: {
                             path: ROUTES.SETTINGS_EXIT_SURVEY_RESPONSE.route,
                         },
diff --git a/src/libs/Navigation/types.ts b/src/libs/Navigation/types.ts
index 10a6398bed29..2b7787e93105 100644
--- a/src/libs/Navigation/types.ts
+++ b/src/libs/Navigation/types.ts
@@ -817,7 +817,6 @@ type SettingsNavigatorParamList = {
     };
     [SCREENS.KEYBOARD_SHORTCUTS]: undefined;
     [SCREENS.SETTINGS.EXIT_SURVEY.REASON]: undefined;
-    [SCREENS.SETTINGS.EXIT_SURVEY.BOOK_CALL]: undefined;
     [SCREENS.SETTINGS.EXIT_SURVEY.RESPONSE]: {
         [EXIT_SURVEY_REASON_FORM_INPUT_IDS.REASON]: ValueOf<typeof CONST.EXIT_SURVEY.REASONS>;
         backTo: Routes;
diff --git a/src/pages/settings/ExitSurvey/ExitSurveyBookCall.tsx b/src/pages/settings/ExitSurvey/ExitSurveyBookCall.tsx
deleted file mode 100644
index eb6f596d79ee..000000000000
--- a/src/pages/settings/ExitSurvey/ExitSurveyBookCall.tsx
+++ /dev/null
@@ -1,83 +0,0 @@
-import React from 'react';
-import {View} from 'react-native';
-import Button from '@components/Button';
-import FixedFooter from '@components/FixedFooter';
-import HeaderWithBackButton from '@components/HeaderWithBackButton';
-import ScreenWrapper from '@components/ScreenWrapper';
-import Text from '@components/Text';
-import useLocalize from '@hooks/useLocalize';
-import useNetwork from '@hooks/useNetwork';
-import useThemeStyles from '@hooks/useThemeStyles';
-import Navigation from '@navigation/Navigation';
-import {openExternalLink} from '@userActions/Link';
-import * as Expensicons from '@src/components/Icon/Expensicons';
-import CONST from '@src/CONST';
-import ROUTES from '@src/ROUTES';
-import ExitSurveyOffline from './ExitSurveyOffline';
-
-function ExitSurveyBookCallPage() {
-    const {translate} = useLocalize();
-    const {isOffline} = useNetwork();
-    const styles = useThemeStyles();
-
-    return (
-        <ScreenWrapper testID={ExitSurveyBookCallPage.displayName}>
-            <HeaderWithBackButton
-                title={translate('exitSurvey.header')}
-                onBackButtonPress={() => Navigation.goBack()}
-            />
-            <View style={[styles.flex1, styles.mh5]}>
-                {isOffline && <ExitSurveyOffline />}
-                {!isOffline && (
-                    <>
-                        <Text style={[styles.headerAnonymousFooter, styles.mt3]}>{translate('exitSurvey.bookACallTitle')}</Text>
-                        <Text style={[styles.mt2]}>{translate('exitSurvey.bookACallTextTop')}</Text>
-                        <View style={styles.mv4}>
-                            {Object.values(CONST.EXIT_SURVEY.BENEFIT).map((value) => {
-                                return (
-                                    <View
-                                        key={value}
-                                        style={[styles.flexRow]}
-                                    >
-                                        <View style={styles.liDot} />
-                                        <Text>{translate(`exitSurvey.benefits.${value}`)}</Text>
-                                    </View>
-                                );
-                            })}
-                        </View>
-                        <Text>{translate('exitSurvey.bookACallTextBottom')}</Text>
-                    </>
-                )}
-            </View>
-            <FixedFooter>
-                <Button
-                    style={styles.mb3}
-                    large
-                    text={translate('exitSurvey.noThanks')}
-                    onPress={() => {
-                        Navigation.navigate(ROUTES.SETTINGS_EXIT_SURVEY_REASON.getRoute(ROUTES.SETTINGS_EXIT_SURVERY_BOOK_CALL.route));
-                    }}
-                    isDisabled={isOffline}
-                />
-                <Button
-                    success
-                    large
-                    iconRight={Expensicons.NewWindow}
-                    shouldShowRightIcon
-                    isContentCentered
-                    text={translate('exitSurvey.bookACall')}
-                    pressOnEnter
-                    onPress={() => {
-                        Navigation.dismissModal();
-                        openExternalLink(CONST.EXIT_SURVEY.BOOK_MEETING_LINK);
-                    }}
-                    isDisabled={isOffline}
-                />
-            </FixedFooter>
-        </ScreenWrapper>
-    );
-}
-
-ExitSurveyBookCallPage.displayName = 'ExitSurveyBookCallPage';
-
-export default ExitSurveyBookCallPage;
diff --git a/src/pages/settings/ExitSurvey/ExitSurveyConfirmPage.tsx b/src/pages/settings/ExitSurvey/ExitSurveyConfirmPage.tsx
index 1caf93426527..272d70db2995 100644
--- a/src/pages/settings/ExitSurvey/ExitSurveyConfirmPage.tsx
+++ b/src/pages/settings/ExitSurvey/ExitSurveyConfirmPage.tsx
@@ -33,8 +33,11 @@ function ExitSurveyConfirmPage({route, navigation}: ExitSurveyConfirmPageProps)
     const {translate} = useLocalize();
     const {isOffline} = useNetwork();
     const styles = useThemeStyles();
-    const [tryNewDot] = useOnyx(ONYXKEYS.NVP_TRY_NEW_DOT);
-    const [exitReason] = useOnyx(ONYXKEYS.FORMS.EXIT_SURVEY_REASON_FORM, {selector: (value: OnyxEntry<ExitSurveyReasonForm>) => value?.[EXIT_SURVEY_REASON_INPUT_IDS.REASON] ?? null});
+    const [tryNewDot] = useOnyx(ONYXKEYS.NVP_TRY_NEW_DOT, {canBeMissing: true});
+    const [exitReason] = useOnyx(ONYXKEYS.FORMS.EXIT_SURVEY_REASON_FORM, {
+        selector: (value: OnyxEntry<ExitSurveyReasonForm>) => value?.[EXIT_SURVEY_REASON_INPUT_IDS.REASON] ?? null,
+        canBeMissing: true,
+    });
     const shouldShowQuickTips =
         isEmptyObject(tryNewDot) || tryNewDot?.classicRedirect?.dismissed === true || (!isEmptyObject(tryNewDot) && tryNewDot?.classicRedirect?.dismissed === undefined);
 
@@ -62,7 +65,7 @@ function ExitSurveyConfirmPage({route, navigation}: ExitSurveyConfirmPageProps)
         <ScreenWrapper testID={ExitSurveyConfirmPage.displayName}>
             <HeaderWithBackButton
                 title={translate(shouldShowQuickTips ? 'exitSurvey.goToExpensifyClassic' : 'exitSurvey.header')}
-                onBackButtonPress={() => Navigation.goBack()}
+                onBackButtonPress={() => Navigation.goBack(backTo)}
             />
             <View style={[styles.flex1, styles.justifyContentCenter, styles.alignItemsCenter, styles.mh5]}>
                 {isOffline && <ExitSurveyOffline />}
diff --git a/src/pages/settings/ExitSurvey/ExitSurveyReasonPage.tsx b/src/pages/settings/ExitSurvey/ExitSurveyReasonPage.tsx
index a80b9b349bef..1cb0a4b501cd 100644
--- a/src/pages/settings/ExitSurvey/ExitSurveyReasonPage.tsx
+++ b/src/pages/settings/ExitSurvey/ExitSurveyReasonPage.tsx
@@ -25,7 +25,10 @@ function ExitSurveyReasonPage() {
     const {translate} = useLocalize();
     const styles = useThemeStyles();
     const {isOffline} = useNetwork();
-    const [draftReason] = useOnyx(ONYXKEYS.FORMS.EXIT_SURVEY_REASON_FORM_DRAFT, {selector: (value: OnyxEntry<ExitSurveyReasonForm>) => value?.[INPUT_IDS.REASON] ?? null});
+    const [draftReason] = useOnyx(ONYXKEYS.FORMS.EXIT_SURVEY_REASON_FORM_DRAFT, {
+        selector: (value: OnyxEntry<ExitSurveyReasonForm>) => value?.[INPUT_IDS.REASON] ?? null,
+        canBeMissing: true,
+    });
 
     const [reason, setReason] = useState<ExitReason | null>(draftReason ?? null);
     useEffect(() => {
diff --git a/src/pages/settings/ExitSurvey/ExitSurveyResponsePage.tsx b/src/pages/settings/ExitSurvey/ExitSurveyResponsePage.tsx
index e67d7fa45f2f..96de47e01a38 100644
--- a/src/pages/settings/ExitSurvey/ExitSurveyResponsePage.tsx
+++ b/src/pages/settings/ExitSurvey/ExitSurveyResponsePage.tsx
@@ -32,7 +32,7 @@ import ExitSurveyOffline from './ExitSurveyOffline';
 type ExitSurveyResponsePageProps = PlatformStackScreenProps<SettingsNavigatorParamList, typeof SCREENS.SETTINGS.EXIT_SURVEY.RESPONSE>;
 
 function ExitSurveyResponsePage({route, navigation}: ExitSurveyResponsePageProps) {
-    const [draftResponse = ''] = useOnyx(ONYXKEYS.FORMS.EXIT_SURVEY_RESPONSE_FORM_DRAFT, {selector: (value) => value?.[INPUT_IDS.RESPONSE]});
+    const [draftResponse = ''] = useOnyx(ONYXKEYS.FORMS.EXIT_SURVEY_RESPONSE_FORM_DRAFT, {selector: (value) => value?.[INPUT_IDS.RESPONSE], canBeMissing: true});
     const {translate} = useLocalize();
     const styles = useThemeStyles();
     const StyleUtils = useStyleUtils();
@@ -88,7 +88,7 @@ function ExitSurveyResponsePage({route, navigation}: ExitSurveyResponsePageProps
         >
             <HeaderWithBackButton
                 title={translate('exitSurvey.header')}
-                onBackButtonPress={() => Navigation.goBack()}
+                onBackButtonPress={() => Navigation.goBack(backTo)}
             />
             <FormProvider
                 formID={ONYXKEYS.FORMS.EXIT_SURVEY_RESPONSE_FORM}
diff --git a/src/pages/settings/InitialSettingsPage.tsx b/src/pages/settings/InitialSettingsPage.tsx
index 3b1f41fb22c7..b3b677023e21 100755
--- a/src/pages/settings/InitialSettingsPage.tsx
+++ b/src/pages/settings/InitialSettingsPage.tsx
@@ -115,7 +115,7 @@ function InitialSettingsPage({currentUserPersonalDetails}: InitialSettingsPagePr
     const [shouldShowSignoutConfirmModal, setShouldShowSignoutConfirmModal] = useState(false);
 
     const freeTrialText = getFreeTrialText(policies);
-    const shouldOpenBookACall = tryNewDot?.classicRedirect?.dismissed === false;
+    const shouldOpenSurveyReasonPage = tryNewDot?.classicRedirect?.dismissed === false;
 
     const isScreenFocused = useIsAccountSettingsRouteActive(shouldUseNarrowLayout);
 
@@ -262,8 +262,8 @@ function InitialSettingsPage({currentUserPersonalDetails}: InitialSettingsPagePr
                         : {
                               action() {
                                   resetExitSurveyForm(() => {
-                                      if (shouldOpenBookACall) {
-                                          Navigation.navigate(ROUTES.SETTINGS_EXIT_SURVERY_BOOK_CALL.route);
+                                      if (shouldOpenSurveyReasonPage) {
+                                          Navigation.navigate(ROUTES.SETTINGS_EXIT_SURVEY_REASON.route);
                                           return;
                                       }
                                       Navigation.navigate(ROUTES.SETTINGS_EXIT_SURVEY_CONFIRM.route);
@@ -298,7 +298,7 @@ function InitialSettingsPage({currentUserPersonalDetails}: InitialSettingsPagePr
                 },
             ],
         };
-    }, [styles.pt4, setRootStatusBarEnabled, shouldOpenBookACall, signOut]);
+    }, [styles.pt4, setRootStatusBarEnabled, shouldOpenSurveyReasonPage, signOut]);
 
     /**
      * Retuns JSX.Element with menu items
diff --git a/tests/ui/SwitchToExpensifyClassicTest.tsx b/tests/ui/SwitchToExpensifyClassicTest.tsx
index e107ef4334db..79e01d8902ca 100644
--- a/tests/ui/SwitchToExpensifyClassicTest.tsx
+++ b/tests/ui/SwitchToExpensifyClassicTest.tsx
@@ -2,7 +2,7 @@ import * as NativeNavigation from '@react-navigation/native';
 import {fireEvent, render, screen} from '@testing-library/react-native';
 import Onyx from 'react-native-onyx';
 import {act} from 'react-test-renderer';
-import * as Localize from '@libs/Localize';
+import {translateLocal} from '@libs/Localize';
 import App from '@src/App';
 import ONYXKEYS from '@src/ONYXKEYS';
 import type {NativeNavigationMock} from '../../__mocks__/@react-navigation/native';
@@ -23,7 +23,7 @@ TestHelper.setupApp();
 TestHelper.setupGlobalFetchMock();
 
 function navigateToSetting() {
-    const hintText = Localize.translateLocal('sidebarScreen.buttonMySettings');
+    const hintText = translateLocal('sidebarScreen.buttonMySettings');
     const mySettingButton = screen.queryByAccessibilityHint(hintText);
     if (mySettingButton) {
         fireEvent(mySettingButton, 'press');
@@ -32,7 +32,7 @@ function navigateToSetting() {
 }
 
 function navigateToExpensifyClassicFlow() {
-    const hintText = Localize.translateLocal('exitSurvey.goToExpensifyClassic');
+    const hintText = translateLocal('exitSurvey.goToExpensifyClassic');
     const switchToExpensifyClassicBtn = screen.queryByAccessibilityHint(hintText);
     if (switchToExpensifyClassicBtn) {
         fireEvent(switchToExpensifyClassicBtn, 'press');
@@ -45,7 +45,7 @@ function signInAppAndEnterTestFlow(dismissedValue?: boolean): Promise<void> {
     return waitForBatchedUpdatesWithAct()
         .then(async () => {
             await waitForBatchedUpdatesWithAct();
-            const hintText = Localize.translateLocal('loginForm.loginForm');
+            const hintText = translateLocal('loginForm.loginForm');
             const loginForm = screen.queryAllByLabelText(hintText);
             expect(loginForm).toHaveLength(1);
 
@@ -75,15 +75,9 @@ describe('Switch to Expensify Classic flow', () => {
         PusherHelper.teardown();
     });
 
-    test('Should navigate to BookACall when dismissed is false', () => {
-        signInAppAndEnterTestFlow(false).then(() => {
-            expect(screen.getAllByText(Localize.translateLocal('exitSurvey.bookACallTitle')).at(0)).toBeOnTheScreen();
-        });
-    });
-
-    test('Should navigate to ConfirmPage when dismissed is true', () => {
+    test('Should navigate to exit survey reason page', () => {
         signInAppAndEnterTestFlow(true).then(() => {
-            expect(screen.getAllByText(Localize.translateLocal('exitSurvey.goToExpensifyClassic')).at(0)).toBeOnTheScreen();
+            expect(screen.getAllByText(translateLocal('exitSurvey.reasonPage.subtitle')).at(0)).toBeOnTheScreen();
         });
     });
 });