diff --git a/docs/articles/new-expensify/expenses-&-payments/Create-an-expense.md b/docs/articles/new-expensify/expenses-&-payments/Create-an-expense.md
index 38f1e0fdd466..778a01721688 100644
--- a/docs/articles/new-expensify/expenses-&-payments/Create-an-expense.md
+++ b/docs/articles/new-expensify/expenses-&-payments/Create-an-expense.md
@@ -146,6 +146,24 @@ Yes, you can edit an expense until it is paid. When an expense is submitted, the
In Expensify, expense reports group expenses in a batch to be paid or reconciled. When a draft report is open, all new expenses are added to it.
Once a report is submitted, you can track the status from the **Search** section. Click the **View** button for a specific expense or expense report. The status is displayed at the top of the expense or report.
+
+**How can I enable camera permission for a website on mobile browsers?**
+
+**Google Chrome:**
+1. Open Chrome.
+2. To the right of the address bar, tap More icon > **Settings**.
+3. Tap **Site settings** > **Camera**.
+4. Tap to turn the microphone or camera on or off.
+ - If you find the site you want to use under **Blocked**, tap the site > **Allow**.
+5. Refresh the site.
+
+**Safari:**
+1. Open Safari.
+2. To the left of the address bar, tap More icon > **Site settings** > **Camera**.
+3. Tap **Allow** to grant permission.
+4. Tap **Done**.
+5. Refresh the site.
+
{% include faq-end.md %}
diff --git a/src/CONST.ts b/src/CONST.ts
index ef5eaf4e403b..75f4c6aeca3a 100755
--- a/src/CONST.ts
+++ b/src/CONST.ts
@@ -910,6 +910,8 @@ const CONST = {
NEWHELP_URL: 'https://help.expensify.com',
INTERNAL_DEV_EXPENSIFY_URL: 'https://www.expensify.com.dev',
STAGING_EXPENSIFY_URL: 'https://staging.expensify.com',
+ DENIED_CAMERA_ACCESS_INSTRUCTIONS_URL:
+ 'https://help.expensify.com/articles/new-expensify/expenses-&-payments/Create-an-expense#:~:text=How%20can%20I%20enable%20camera%20permission%20on%20mobile%20browser%3F',
BANK_ACCOUNT_PERSONAL_DOCUMENTATION_INFO_URL:
'https://community.expensify.com/discussion/6983/faq-why-do-i-need-to-provide-personal-documentation-when-setting-up-updating-my-bank-account',
PERSONAL_DATA_PROTECTION_INFO_URL: 'https://community.expensify.com/discussion/5677/deep-dive-security-how-expensify-protects-your-information',
diff --git a/src/languages/en.ts b/src/languages/en.ts
index 591f7eb0ed42..aa061d7db61e 100755
--- a/src/languages/en.ts
+++ b/src/languages/en.ts
@@ -789,6 +789,8 @@ const translations = {
chooseReceipt: 'Choose a receipt to upload or forward a receipt to ',
takePhoto: 'Take a photo',
cameraAccess: 'Camera access is required to take pictures of receipts.',
+ deniedCameraAccess: "Camera access still hasn't been granted, please follow ",
+ deniedCameraAccessInstructions: 'these instructions',
cameraErrorTitle: 'Camera error',
cameraErrorMessage: 'An error occurred while taking a photo. Please try again.',
locationAccessTitle: 'Allow location access',
diff --git a/src/languages/es.ts b/src/languages/es.ts
index 91557c9defbf..b5e0135b24db 100644
--- a/src/languages/es.ts
+++ b/src/languages/es.ts
@@ -784,6 +784,8 @@ const translations = {
chooseReceipt: 'Elige un recibo para subir o reenvía un recibo a ',
takePhoto: 'Haz una foto',
cameraAccess: 'Se requiere acceso a la cámara para hacer fotos de los recibos.',
+ deniedCameraAccess: 'No se ha concedido el acceso a la cámara, siga ',
+ deniedCameraAccessInstructions: 'estas instrucciones',
cameraErrorTitle: 'Error en la cámara',
locationAccessTitle: 'Permitir acceso a la ubicación',
locationAccessMessage: 'El acceso a la ubicación nos ayuda a mantener tu zona horaria y moneda precisas dondequiera que vayas.',
diff --git a/src/pages/iou/request/step/IOURequestStepScan/index.tsx b/src/pages/iou/request/step/IOURequestStepScan/index.tsx
index 375936b05c1a..bdd1838dd59a 100644
--- a/src/pages/iou/request/step/IOURequestStepScan/index.tsx
+++ b/src/pages/iou/request/step/IOURequestStepScan/index.tsx
@@ -21,6 +21,7 @@ import LocationPermissionModal from '@components/LocationPermissionModal';
import PDFThumbnail from '@components/PDFThumbnail';
import PressableWithFeedback from '@components/Pressable/PressableWithFeedback';
import Text from '@components/Text';
+import TextLink from '@components/TextLink';
import withCurrentUserPersonalDetails from '@components/withCurrentUserPersonalDetails';
import useLocalize from '@hooks/useLocalize';
import usePolicy from '@hooks/usePolicy';
@@ -636,7 +637,14 @@ function IOURequestStepScan({
additionalStyles={[styles.pb5]}
/>
{translate('receipt.takePhoto')}
- {translate('receipt.cameraAccess')}
+ {cameraPermissionState === 'denied' ? (
+
+ {translate('receipt.deniedCameraAccess')}
+ {translate('receipt.deniedCameraAccessInstructions')}.
+
+ ) : (
+ {translate('receipt.cameraAccess')}
+ )}